Job Title: DOC - Support Specialist
Location: Main Commerce Building, Washington D.C.
Clearance Level: None
Requirements:
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Ensure DoC data is properly entered into the system to include maintaining contractor separations of duty, clean up and correction of records.
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Serve as a liaison to bureau representatives concerning record discrepancies.
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Print and review audit trail reports to monitor for fraud or abuse.
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Plan, organize and prioritize work in a high-volume, fast-paced security environment. This includes the ability to maintain poise, tact and self-control while under pressure, and the ability to follow through on tasks.
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Demonstrate strong customer service skills both in person and by telephone, and work effectively as a team member, and balance the interests of a variety of clients.
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Exercise above-average judgment, resourcefulness, and diplomacy in dealing with Government officials, contractors and associates, visitors and the general public.
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Protect privacy and ensure policy and procedure compliance.
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Advise program managers and senior managers on administrative/procedurals decisions and judgments.
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Analyze and evaluate, on a quantitative/qualitative basis, the effectiveness of line program operations in meeting established goals and objectives.
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Develop, provide and transmit effective communications, both oral and in writing.
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Prepare a variety of reports for bureau and management.
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Execute word processing and data entry.
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Research, develop and review documents for Department-level approval, to include management policies, Departmental Orders and other routine requests.
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Develop procedures and systems for assessing the effectiveness of programs/management processes.
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Create, review and provide briefing materials.
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Adeptly using Microsoft Office Suite to include heavy us of Outlook, Word, Excel and PowerPoint.
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Review and edit office documents.
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Establishing and maintaining records and files which include preforming appropriate reductions in accordance with general records schedules.
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Photocopying and performing other general office duties as assigned.
Required:
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USAccess Experience
Please submit your resume to jobs@e-9corporation.com.